Payment Plans 201 - Payment Plan Configuration & Logic

1. Payment Plan configurations & terms
2. What is payment plan logic?
3. What happens if a payment is late?
4. How late payments and grace periods work
5. What happens if a payment is missed?
6. What happens if multiple payments are missed?
7. What happens if a refund is processed?
8. What happens if guarantor pays more? Scenario 1
9. What happens if guarantor pays more? Scenario 2

10. What happens if guarantor pays more? Scenario 3

11. What happens if guarantor pays more? Scenario 4

12. What happens if guarantor pays less?

13. What happens if manual plan converts to AutoDebit?

14. What happens if an account defaults?

15. Staff Experience: Defaulted account

16. How to report on defaulted accounts